Update, October 3: Thank you for your interest! This position is now closed. MEET ZACH!
Spur Communication is a fast-growing Vancouver agency with an impressive client roster and an even more impressive team. As specialists in engagement and strategic communication, we work primarily with the public and non-profit sectors on complex projects that transform our communities for the better. For example, we lead programs for large-scale public transportation and infrastructure projects, making our communities more livable. We facilitate best-in-class strategic planning processes. And design powerful multi-channel social marketing campaigns. We launch beautiful brands for important causes like harm reduction approaches to substance-use and inclusive services for survivors of sexualized violence. And we do it all through an intersectional feminist lens. At Spur we dare to be vulnerable with our clients, knowing that they will still see us as trusted strategic advisors as we learn and unlearn together.
Director of Public Engagement
location: Vancouver area, hybrid remote/in-person
As a director at Spur, you will do meaningful work and thrive in a leadership role on a small team. You will develop high-quality strategies and create materials that bring our projects to life. You can be innovative, helping us build new service areas and specialties as we grow. You will contribute to our shared responsibility to deliver great results and steward warm, reciprocal relationships with our clients. And through it all, you will contribute to our team’s collective drive to continue learning and unlearning how to do this work in the most equitable ways, promoting diversity, inclusion, equity and reconciliation, inside and outside Spur.
This year alone, we will develop an engagement framework and communication strategy for two municipalities, lead the strategic planning process for a public library, equip non-profits to become more resilient to the climate crisis, and help feminist non-profits transform their value proposition to raise more money and help more survivors.
responsibilities
- Lead engagement projects with government clients like municipalities, provincial ministries and crown corporations, advancing progressive policies and initiatives in health care, education, infrastructure, the climate crisis and social services
- Develop engagement plans, mapping interest holders, risks and mitigation strategies, recommended engagement tactics and outcomes
- Execute engagement activities that gather relevant data in equitable and meaningful ways, such as open houses with the public, workshops with interest-holders and digital surveys
- Facilitate in-person engagements, including materials preparation, program development and on-site execution
- Lead data analysis and the development of engagement reports, ensuring our analysis and reports equip clients them to make decisions informed by the communities they serve
- Write, copy-edit and produce multi-channel content for client projects
- Lead materials development for clients along the life cycle of a project – including documents, spreadsheets, slide decks and other materials – that translate strategy and recommended approaches, provide progress updates or report-back outcomes
- Lead client communication when required, including developing meeting agendas, managing revisions to materials, and working closely with other team members to track deliverables and dependencies in Spur’s project management platform
- Contribute to Spur’s business development process by leading RFPs, along with networking and bringing in soft leads
- Write, copy-edit, produce, publish, moderate and evaluate multi-channel content for Spur
qualifications
- Eight years of experience or more
- Experience working in a professional agency or experience working in-house on a wide range of projects
- Bachelor’s degree in communication or similar
- Comfort and familiarity working in systems like Google apps (Drive, Gmail, Slides, etc.), Asana, Canva, WordPress and online whiteboard tools (Miro, AirTable, Canva whiteboards)
- Experience with online engagement tools like Bang the Table, Civil Space, Ethelo, or others
- Asset: Professional certification or completed coursework towards certification with IAP2, IABC, CPRS, or other relevant associations
- Asset: Master’s degree with a communication or engagement focus
We strive to be a work that is welcoming to folks who identify as BIPOC, 2SLGBTQA+, and/or as having diverse abilities. If this describes you, we encourage you to apply. If this does not describe your lived and living experience, we hope you identify as an ally to these communities.